Register

We know that this year isn’t like other years. We’re all getting very good at expecting the unexpected. That’s why we want to give you confidence to book your LIVE @ ICC, Sydney, Happiness & Its Causes ticket, 17 & 18 March 2022, knowing that we’ve got you covered no matter what. 

We’re happy to help you transfer your ticket to a colleague, client or friend, to attend in your place if you prefer, anytime right up until the conference starts on 17 March 2022.  

And on top of that, if you find yourself in any of the below scenarios within 14 days before the LIVE @ ICC, Sydney, conference, we’ll be happy to move your ticket across to the next conference, Happiness & Its Causes 10 & 11 November 2022, so that you can have peace of mind that it won’t go to waste: 

• There is a further lockdown in the state/country you live in that prevents you from leaving your home except for essential requirements 

• The state/country that you live in closes its borders to travel 

• The state/country you live in issues advice not to travel to Sydney 

• The state/country you live in has imposed an unavoidable quarantine on return from travel 

• There is an unavoidable quarantine on arrival in Sydney 

Please get in touch with our office, via the contact form, if any of these scenarios apply to you, and we can transfer your ticket to the next conference, Happiness & Its Causes 10 & 11 November 2022. 

TERMS AND CONDITIONS

Cancellation policy

All tickets are non-refundable. If you are unable to attend this event, a replacement delegate may be sent in your place at no extra charge. We do not provide refunds, credit notes or rollover to future events. NB: Please see Book with Confidence Policy, above,  for Live @ ICC, Sydney tickets.

COVID-19 Clause: If government health guidelines prevent the event from going ahead as scheduled, the event will either be held virtually or held at a later date, at the discretion of the organiser.

All listed speakers are confirmed – however, sometimes life events such as illness or death in the family prevent speakers from making it at the last minute. Speaker cancellations do not affect the cancellation policy. Purchase of a ticket indicates that you have read and agree to comply with this cancellation policy.

VI Conferences is not responsible for any loss or damage as a result of any speaker or program substitution or alternation, or the postponement or cancellation of an event. We suggest you consider investing in travel insurance, in case an extenuating event prevents you from attending. 

Payment

Payment is required either at the time of booking or within 7 days of an invoice being issued. If you are booking within 7 days of the event start date, payment is required at the time of booking. No admittance will be granted where payment has not been received in full.

Amendment policy

Downgrading of registrations is not permitted. Registrations may be upgraded at anytime.

Promotional Discounts

Only one discount is permitted per booking. Discounts cannot be applied retrospectively.

Booking fee

A credit card booking fee of 1.8% applies to all domestic credit cards for purchases by VISA, Mastercard and AMEX. International cards will be charged 2.9% booking fee. The credit card booking fee factors in a variety of costs, including expenses associated with providing a secure payment gateway, Payment Card Industry compliance, hosting, fraud, pre-payment risk mitigation, and the costs associated with processing credit card payments. The credit card booking fee is calculated as a percentage rate of the ticket price only, excluding any service/delivery fees.

PRIVACY POLICY

VI Conferences and its related companies have a firm commitment to privacy in accordance with the Privacy Amendment (Private Sector) Act 2000, which took effect in December 2001. This privacy policy covers all personal information that we hold.

Collection of Information
From time to time we may invite you to supply personal information in order for us to authenticate your identity or to provide you with products or services (such as access to our registration and purchasing services, email newsletters and offers). In order to deliver such services, we will need to process and store your personal information and may need to transfer it to our relevant partner(s). By submitting your personal information, you consent to such processing and transfers in connection with such services and for any other purposes to which you consent at the time you provide the information, or as provided in this Privacy Policy. We are committed to protecting your privacy and security of your personal information.

Whenever we collect personal information from you we will do so in a lawful and fair way. We will also advise you how and where to contact us. If we collect the information from a third party we will take reasonable steps to advise you of that collection promptly. We will tell you why we are collecting the information and the third parties to whom we usually disclose that information. If you do not wish to provide the information we request, we will tell you what impact this will have.

Disclosing Information
We will only disclose personal information in accordance with the Act. This means that it will be disclosed if:

• we told you when collecting it that it would be disclosed for that purpose or for a related purpose that you would reasonably expect;
• we have your consent;
• it is part of business assets which we are selling;
• we are required by law to disclose it; or
• it is otherwise permitted under the Act

Opt Out
We will provide you with a low-cost way of contacting us if you wish to opt out from receiving further marketing offers. In accordance with the Act, direct marketing offers will contain an opportunity to opt out.

Use of Cookies
VI Conferences uses a browser feature known as a cookie, which assigns a unique identification to your computer. Cookies also allow VI Conferences to make our sites more responsive to your needs, by delivering a better and more personalised experience to you. The cookies are typically stored on your computer’s hard drive and are used by VI Conferences to help track your clicks as you go through the pages within one of our Web sites. This allows registered users to avoid reentering information upon every new visit to our sites. VI Conferences may also use the information obtained through cookies to refine our marketing strategies, such refinement may include sharing such non-PII information with third party marketing and analytic providers (i.e. Google, etc.).

Quality of Information
We will take reasonable steps to ensure that the information that we collect, use and disclose is accurate, complete and up to date.

Security
We are committed to protecting your privacy and will take reasonable steps to ensure that the information we collect is protected from loss and misuse and from unauthorised access, modification and disclosure.

Access to Information
You can access your personal information upon request. However, there are occasions when this access may be denied under the exemptions contained in the Act.

Availability of Policy
This policy is available upon request. It will be reviewed from time to time and any amendments will be included in the updated policy.

Privacy Enquiries
If you have any questions about this privacy policy, any privacy related dealings with us or a possible breach of your privacy or would like further information about our information management practices, you can contact us via the contact form below.